Seattle is currently experiencing some extremely unusual weather, with a series of snowstorms and bitterly cold temperatures. Our ability to get to the post office for shipping is impacted, as is the operation of the Sea-Tac airport, USPS, and other delivery services. The bad weather is expected to continue through this coming week. We will make every effort to ship your order in a timely way, but please be patient if we experience unavoidable delays.
All too often customers will write to us saying that the shipping address on their order is incorrect. When you place an order, please double-check to make sure your shipping address on the checkout window is correct and complete. This is especially important if your shipping address and billing address are different, if you have recently moved and do not remember your current address, or if you are having your package shipped to a third party. We cannot be responsible for incorrect or incomplete addresses entered on orders.
On international orders is absolutely essential that you double-check the address because we cannot be responsible for non-delivery of packages sent to an incorrect address.
If you move, it is always a good idea to complete a change of address form at the post office so that they can forward any mail you receive at your old address.
A new look for the original Olympic Orchids Boutique is long overdue. I hope that the new format will be more attractive and user-friendly than the old one. I have added new, standardized images of all of our products, made the page display more user-friendly and mobile-device-friendly, standardized sizes and pricing, and simplified shipping options including free US shipping for packages weighing less than 1 pound. I have also made the site more secure with SSL.
As this new site goes live, I expect that there will be some bugs, so I will have a special offer for the first 10 people who place an order on the new website. Whenever you visit this site, please let me know of any errors, any difficulties you may be having, or suggestions for improvement. I want browsing and shopping here to be an enjoyable experience for you!